Legal information
Privacy policy
We collect as little data as possible, only to answer your request, and we use it for nothing else.
This translation is provided for convenience; the French version prevails. This policy applies to the website randoensuisse.com (and randoensuisse.ch). It takes into account the Swiss Federal Act on Data Protection (FADP), the European Union's General Data Protection Regulation (GDPR) and, for people resident in Quebec, the Act respecting the protection of personal information in the private sector (as amended by Law 25).
Data controller
[NOM DE L'ÉDITEUR], [ADRESSE], [E-MAIL]. Person responsible for data protection: [NOM, E-MAIL].
Data collected
Through the quote request form, only what you choose to write to us: name, e-mail, telephone (optional), country of residence, preferred dates, number of people, walking level, hike and message. The site uses no audience measurement tools and no advertising cookies.
Why, and on what basis
This data is used solely to answer your request and prepare a quote. We process it with your consent, which you give by ticking the box on the form; you may withdraw it at any time.
Who it is shared with
Your request is passed on to the partner travel agency in Switzerland, which organises the trip. Your data is never sold, rented or used for advertising. The e-mail service provider is [PRESTATAIRE]; the site is hosted by [HÉBERGEUR].
How long it is kept
Requests are kept for no more than [DURÉE] after the last exchange, then deleted, unless a trip is booked, in which case the partner keeps what the law requires.
Your rights
- To access your data and obtain a copy.
- To have it corrected if it is inaccurate.
- To have it deleted, or to withdraw your consent.
- To receive your data in a common format (portability).
- To lodge a complaint with the competent data protection authority: the Swiss Federal Data Protection and Information Commissioner (FDPIC), the authority of your country in the European Union, or the Commission d'accès à l'information du Québec.
To exercise these rights, write to [E-MAIL]. We reply within 30 days.
Security
The site is served over https. Requests are sent by e-mail encrypted in transit and are accessible only to the people who handle them.
Your trip
A question, a plan?
Write to us: we reply in English or French, with no obligation.